Here are answers to some of the most commonly asked questions
1. Are my balloons delivered inflated?
No, your balloons are not delivered inflated. We are located in Iowa and we simply print your balloons and ship them to the location you designate. You must then have them inflated. Most people take their balloons to a local florist or party store to have them inflated or in the case of a large amount of balloons, rent a helium tank.
2. Do you deliver the balloons personally?
No, we do not deliver the balloons personally. We ship them via Federal Express.
3. Do you charge my credit card when I place my order?
We charge your credit card before we print your order. We secure the details using industry standard encryption. Usually we put orders into production the same day they are received. We do not send a proof unless you request one or we fell it is necessary in such case you will need to first approve your proof then we will charge your credit card and print your order. Once we have charged a credit card it is deleted from our system we do not retain the information.
Questions about ordering custom balloons? We've got answers!
10", 12", 14", 17" all these balloon sizes, which size should I order?
Typically, if you are ordering custom balloons for a party or private event, 10" or 12" will do. 10" are the most economical (our 10" are priced competitively to our competitors which most use 9" balloons. 12" is the most popular size. The larger balloons are more effective for commercial advertising and promotional use or anytime you want your personalized balloon to be seen from a much greater distance.
I don't know what to print on my balloon or how my image will turn out.
You can always request a free proof of your custom balloon order before we print it. If you need some help in creating a fantastic custom balloon design for your party or event our professional designers will help you free of charge. Just look at our online customer reviews and you will know your custom balloon is going to look awesome!
I need my custom balloon order in a hurry!
No worries! We're called Balloons Tomorrow for a reason. We print your custom balloon order in house and usually will print and ship your order within one to two days of receipt. And if you need your custom balloons "tomorrow" - no problem! Just order before 11am CST and let us know when you checkout by choosing overnight delivery and we'll print and ship your custom balloon order today for arrival tomorrow!
Have other questions? Open a live chat by hovering over the chat icon to your left or call us at 800-343-4347