Shipments and returns

We generally will print the order the same day it is received (M-F) and ship that day or next day (orders received before 12 noon CST (M-F) are usually printed and shipped same day and can be expected to arrive on average within 4-5 days). Remember, this is during business days from 8-5 CST.

We do not send you a proof unless you request one or we believe it will be necessary such as when instructions are unclear to us.

We do not process orders or print orders on the weekend.

With standard delivery expect to receive your order about 4-5 BUSINESS days after your order is printed and shipped.

We use FedEx Ground Shipping to ship your order. Factors such as weather could affect the date you receive your order. We are not responsible for delivery time once the product has left our facility. If you have concerns about when the product will arrive and need it quickly please contact us before you order or consider rush shipping.

For rush delivery you can have your order tomorrow if you choose next day shipping and your order is placed before 12pm CST on a weekday! (There is an extra charge for FEDEX if you need rush or Saturday delivery).

We’ll provide you a free proof by email or fax in most cases the same day you order (M-F) if you request one. Because this is a custom printed product there are no returns except in the rare case of actual product defects.

In certain situations such as when your instructions are unclear or we believe there may be an issue with how your product will look when you upload a graphic to us we may provide you a proof before we print your product. In such case you will need to approve the proof before we print.


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